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Collaborative Care
Services
At Real Community Services (RCS), we understand the importance of specialised clinical and allied health support in delivering high-quality disability services. We work in collaboration with your chosen health professionals, including nurses, occupational therapists, physiotherapists, speech pathologists, and other allied health specialists, to ensure that support workers are equipped with the skills and knowledge required to provide safe and effective care.
Through a coordinated approach, we support participants in accessing the clinical care and therapies they need while ensuring staff receive training aligned with the NDIS High-Intensity Support Skill Descriptors.
Collaborating with Your Allied Health, Therapy & Nursing Providers
Participants have the choice to engage with their preferred health professionals for a range of clinical and allied health supports, including:
Clinical & Nursing Support
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Comprehensive Health Assessments & Care Planning – Individualised evaluations to support participant health and well-being.
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Wound Care Management – Assistance in following clinical guidelines for wound care.
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Medication Administration & Management – Supporting safe medication administration under the guidance of health professionals.
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Chronic Disease Management – Ensuring support aligns with health professionals’ recommendations for conditions such as diabetes, hypertension, and respiratory illnesses.
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Epilepsy & Seizure Management – Implementing individualised seizure care plans and emergency response strategies.
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Gastrostomy (PEG) & Bowel Management – Ensuring personal care aligns with participant health plans.
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Catheter & Stoma Care – Supporting hygiene and care needs as directed by clinical specialists.
Therapy & Allied Health Support
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Speech Pathology & Communication Support – Ensuring support workers are trained in communication strategies, dysphagia and Augmentative and Alternative Communication (AAC).
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Physiotherapy & Mobility Support – Assisting participants in following mobility plans and therapeutic exercises.
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Occupational Therapy & Daily Living Skills – Supporting functional independence and the use of adaptive equipment.
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Hospital Discharge & Transitional Support – Assisting with transition plans developed by health professionals.
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Health Education & Preventative Care – Promoting proactive health management through education and preventative strategies.
Our commitment is to ensure seamless collaboration between participants, their chosen health professionals, and support workers—enhancing both the quality and consistency of care.
A Collaborative Approach to Holistic Support
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Participant Choice & Control – We respect and support participants in choosing their preferred clinical and allied health professionals.
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Expertise in Complex Needs – Collaborating with professionals to ensure support workers are confident in assisting with high-intensity care needs.
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Commitment to Quality & Best Practices – Ensuring that care provided by support workers aligns with NDIS best practices, professional guidance, and participant goals.
We work alongside your chosen allied health and clinical professionals to ensure staff are well-trained and confident in delivering safe, high-quality, and person-centered support.
Experience the RCS Difference
Our collaborative approach ensures comprehensive care that addresses both physical and emotional well-being. RCS works with your trusted clinical services to provide specialised support which ensures our staff are well versed in your support needs..
Co-Design Approach
We work collaboratively with participants, families, and support networks to co-design care plans that truly reflect the participant’s goals and preferences.
Holistic Care Philosophy
At RCS, we take a holistic, person-centered approach, ensuring support extends beyond daily needs to emotional, social, and community well-being. We encourage family involvement, local community connections, and inclusive activities like BBQs, fostering independence, dignity, and a sense of belonging for every participant.
Expertise in Complex Needs
Through utilising your preferred specialised health provider/s, or others as recommended, we are able to address complex health conditions and high-care needs.
Training and Development Leadership
RCS takes a proactive role in upskilling the disability workforce through structured training programs delivered by professional Allied Health practitioners, ensuring best practices across all areas of care. We ensure our support workers' skills and education align with the NDIS High-Intensity Skill Descriptors, particularly in areas such as medication management and chronic disease care.
